Legal
Privacy Policy
Last updated: June 2026. Your privacy matters — here's exactly how we handle your data.
1. Information We Collect
We collect account information you provide (name, email, billing details) and technical data such as IP address, browser type and usage analytics.
2. How We Use Data
We use your data to provide and improve services, process payments, prevent fraud, and communicate important account and service updates.
3. IP-Based Location
We detect your approximate location via IP address solely to display prices in your local currency and to route you to the nearest datacenter. We do not store precise location data.
4. Cookies
We use essential cookies for sessions and preferences (such as your chosen currency), and optional analytics cookies to understand usage.
5. Data Sharing
We never sell your personal data. We share it only with processors necessary to deliver services (e.g. payment providers) under strict agreements.
6. Data Security
We protect your data with TLS encryption, access controls, and continuous monitoring aligned with ISO 27001 and SOC 2 practices.
7. Your Rights
You may access, correct, export or delete your personal data at any time by contacting our support team.
8. Data Retention
We retain personal data only as long as necessary to provide services and meet legal obligations.
9. Contact
For any privacy concerns or data requests, reach us at privacy@nexus.host.
Have a privacy question? Get in touch.